Last updated: August 20, 2023
This Privacy Policy outlines how Mitrosilis Consulting, LLC ("we," "our," or "us") collects, uses, and protects personal information gathered from users of our online courses and agency services. By accessing our website, using our services, or interacting with our content, you agree to the terms outlined in this Privacy Policy.
Information We Collect
Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you enroll in our online courses, use our agency services, or otherwise interact with us.
Course and Service Data: We collect data related to your course progress, agency interactions, communications, and any information you provide during consultations or meetings.
Communication Data: If you contact us via email, phone, or other means, we may collect and store the information you provide to address your inquiries or provide support.
Technical Information: When you visit our website or use our services, we automatically collect technical information such as IP address, browser type, device identifiers, and operating system.
How We Use Your Information
Service Delivery: We use your personal information to deliver our online courses and agency services, process payments, and provide personalized assistance.
Communication: We may use your contact information to send you administrative messages, updates, marketing materials, and information about our services. You can opt out of marketing communications at any time.
Analytics and Improvements: We analyze user behavior and engagement to enhance our courses and services, troubleshoot issues, and make informed business decisions.
Sharing Your Information
Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors and email service providers.
Legal Compliance: We may share your information when required by applicable laws, regulations, legal processes, or to protect our rights and safety.
Your Rights
Access and Correction: You have the right to access and correct your personal information stored by us.
Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Security
We implement security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no Internet transmission is entirely secure.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and personalize content.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The most current version will be posted on our website.
Contact Us
If you have questions about this Privacy Policy, please contact us at hello@lindsaymitrosilis.com